Cooper

Social App

Privacy Page for Cooper Social App. 

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At Cooper, we attach great importance to your right to privacy and the protection of your personal data. We strive for transparency and trust when it comes to protecting your privacy. This Privacy Policy aims to clearly explain how we collect, use, store, disclose and process your information. This policy outlines how we collect and use different types of personal and behavioral information, and the reasons for doing so. You have the right to access, change or delete your personal information at any time. This Privacy Policy applies to consumer users of our websites, applications, and other online services to which this Privacy Policy is posted . This Privacy Policy is part of our Terms of Use . By accessing or using our Services, you agree to this Privacy Policy and our Terms of Use. The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to our Services. If you do not agree with every provision of this Privacy Policy and our Terms of Use, you may not access or use our Services. Our policies will be updated from time-to-time. Please refer back regularly to keep yourself updated. Information We Collect When you submit an inquiry via our Services or register for a Cooper account, we may collect personal information from you, which may include your name, email address, mobile phone number, banking information, and other information that identifies you and your Personal Information. By providing your Personal Information to us, you expressly agree to our collection, use, storage, and disclosure of such information as described in this Privacy Policy. Information we collect automatically through your use of our products When you use any of our online services, we collect information that helps us to deliver the service you have chosen and to improve your experience. This is done through Cookies and other technologies. Examples of the type of information we may collect are: Log Information: We log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services. Device information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information. Location in some cases: We may collect your location information from your mobile device with your prior consent. Internet connection Email provider Information we do not track We do not track or collect any sensitive information about you. This includes race, religion, ethnicity, and political opinion. Do-Not-Track Signals Do Not Track ("DNT") is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not use technology that recognizes DNT signals from your web browser. How we use your information Primarily, we use your information to provide services that you have chosen to you. We may use your information as follows: Provide and deliver the products and services you request. To manage your access to our online content and apps, and to send you content via push notifications and newsletters if you have requested us to do so. To manage customer service queries and complaints. Process transactions and send you related information, including confirmations. To send you service notifications related to your product or service such as subscription renewal notifications, password resets and order confirmations. Verify your identity and prevent fraud. Send you technical notices, updates, security alerts and support and administrative messages. To send you administrative emails about your account, reminders for upcoming events, service changes, or new policies. These updates, changes and notifications are essential for the services that you have selected. Other uses of your information To measure customer and user response and engagement with our products and services such as online content, email newsletters and subscription offers. This may include sharing your information with third parties who help us to analyze and measure these things. To ensure our products including websites and apps are compatible with the browsers and operating systems used by most of our visitors. To help us improve our customer and user experience and to support in new product development. We may send customer satisfaction surveys and market research questionnaires for which we may share your information with third party suppliers employed by us. To detect and reduce fraudulent activity and for other security related purposes such as to help us protect against harassment, IP infringement, crime or other security issues. For any purpose required by law or regulation and to verify information that we provide to third parties for compliance and audit purposes. How We Share Information We do not share your Personal Information with: (1) other financial companies for joint marketing purposes; (2) affiliated companies for their everyday business purposes; or (3) any third parties so they can market to you. We may share your Personal Information with unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to: (a) comply with applicable laws, rules, regulations, governmental and quasi-governmental requests, court orders, or subpoenas; (b) enforce our Terms of Use or other agreements; or (c) protect our rights, property, or safety or the rights, property, or safety of our users or others (e.g., to a consumer reporting agency for fraud protection, etc.); (4) if the disclosure is done as part of a purchase, transfer, or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, your Personal Information may be one of the transferred assets); (5) if the information is provided to our third-party service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); (6) for our everyday business purposes; or (7) as permitted by applicable law or otherwise described in this Privacy Policy. When you are no longer our customer, we continue to share your information as described in this Privacy Policy. Disclosure of Information We may disclose any information we collect about current and former customers, including nonpublic personal information, to affiliates and non-affiliated third parties as follows: With non-financial companies, such as email service providers that perform marketing services on our behalf, and fraud prevention service providers that use the information to provide services to Cooper and other companies. With financial service providers, including the financial institutions identified in your cardholder bank agreement that provide banking services in connection with your Cooper account. Retaining and Storing your information We securely hold and store your personal information on our systems for as long as is necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements. Contact Us If you have any questions about this Privacy Policy, please contact us at: hello@cooperlock.com DATA PROTECTION POLICY Cooper is committed to processing data in accordance with its responsibilities under the GDPR . Article 5 of the GDPR requires that personal data shall be: A. processed lawfully, fairly and in a transparent manner in relation to individuals; B. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes; C. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; D. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay; E. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and F. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.” 2. General Provisions This policy applies to all personal data processed by Cooper. The Responsible Person shall take responsibility for Cooper’s ongoing compliance with this policy. This policy shall be reviewed at least annually. Cooper shall register with the Information Commissioner’s Office (ICO) as an organisation that processes personal data. 3. Lawful, Fair and Transparent Processing To ensure its processing of data is lawful, fair and transparent, Cooper shall maintain a Register of Systems which shall be reviewed at least annually. You have the right to access your personal data and any such requests made to Cooper shall be dealt with in a timely manner. 4. Lawful purposes All data processed by Cooper must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information). Cooper shall note the appropriate lawful basis in the Register of Systems. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data. Where communications are sent to you based on their consent, the option for you to revoke your consent shall be clearly available and systems shall be in place to ensure such revocation is reflected accurately in the Cooper systems. 5. Data minimisation Cooper shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. 6. Accuracy Cooper shall take reasonable steps to ensure personal data is accurate. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date. 7. Archiving / removal To ensure that your personal data is kept for no longer than necessary, Cooper shall put in place an archiving policy for each area in which personal data is processed and review this process annually. The archiving policy shall consider what data should/must be retained, for how long, and why. 8. Security Cooper shall ensure that your personal data is stored securely using modern software that is kept-up-to-date. Access to your personal data shall be limited to personnel who strictly need access and appropriate security shall be in place to avoid unauthorised sharing of your information. When personal data is deleted this shall be done safely such that the data your data is irrecoverable. Appropriate back-up and disaster recovery solutions shall be in place. 9. Breach In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Cooper shall promptly assess the risk to your rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).